Introduction to BPM

Improving business processes is on top of the agenda for chief and senior executives. This requires a solid understanding of current and future business processes and their alignment with business objectives. Business Process Management (BPM) is an integrated set of concepts, methods and tools surrounding the definition, implementation, execution and improvement of business operations. The demand for BPM is driven by demands for increased operational excellence and cost-effective compliance practices. BPM forms a widely recognised aligning foundation for IT projects and is a key issue in discussions related to outsourcing and mergers.
This one day course introduces the core principles and practices of Business Process Management. The course provides an overview of many of the state-of-the-art methods and considers how to select and adopt a customized BPM approach for your organisation.

Topics covered include:

  • History of process management and related disciplines
  • BPM value proposition
  • BPM maturity
  • Core BPM methods
  • Case studies

Duration: 1 day

Course Agenda