The Six Sigma methodology has become a successful and popular methodology for designing and improving business processes by eliminating process defects, based on an establish measurement methodology and a structured approach for changing business processes.
This one day course explores the main ideas of Six Sigma and introduces the continuous business process improvement approach DMAIC. After the training, participants will be familiar with each phase of the DMAIC cycle. The training uses a real-life business scenario as a introductory teaching case.
Topics covered include:
- Origins and idea being Lean Six Sigma
- The DMAIC Cycle
- Case study
Duration: 1 day