Operational Business Process Management

This 6-day exposes a wide range of fundamental methods to deliver a BPM project effectively, across the BPM lifecycle phases of process identification, discovery, analysis and improvement.

Topics covered include:

  • Introduction to BPM
  • Process identification
  • Process architectures
  • Process discovery methods
  • Process modelling with BPMN
  • Modeling guidelines
  • Qualitative and quantitative process analysis
  • Transactional and transformational process redesign

As such, this course combines, in a structured way, content from the following two courses:

Duration: 6 days

Course Agenda