Strategic Business Process Management

This course provides the strategic skills for yielding innovation by leading BPM initiatives within an organisation. Participants will learn the principles underlying BPM and apply these to develop a strategy for implementing and running BPM projects, and assessing their progress. Further, they will learn how to secure support and dissolve resistance within the organization.

Topics covered include:

  • BPM value proposition
  • Process improvement portfolio
  • Process improvement via innovation
  • Assessing BPM maturity
  • Designing a BPM strategy
  • Establishing a BPM governance structure
  • Communicating the value of BPM
  • BPM methods and technology

Duration: 3 days

Course Agenda