BPM Maturity

To ensure sustainable improvement in processes and business performance, an organisation needs to embed Business Process Management (BPM) practices at both a strategic and an operational level.  To get maximum affect from the highly recognised benefits of BPM, an organisation needs to adopt BPM practices that are most suited to its own unique set of circumstances.  Thus, progressing BPM to higher levels of maturity requires an understanding of BPM practices and the organisational environment that influences them.

This one-day course introduces the concept of BPM Maturity.  First, it provides an overview of a number of maturity models, before expanding on the BPM Capability Maturity (BPMCM) model.  Throughout the course, this model provides a base for exploring the measurement of BPM maturity and understanding the key issues affecting BPM progression.  Topics covered include:

  • Maturity Models
  • Factors and Capability Areas included in the BPMCM model
  • Measurement of BPM Maturity
  • Core Maturity Concepts and Case Studies
  • Building a BPM Roadmap for your Organisation

Duration: 1 day

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