Day 12: Six Sigma

Day 12 / Michael Rosemann / Jan Recker

9:00 – 10:30 Module XI: Six Sigma

11.1 Introduction to Six Sigma

  • Origins and History
  • Concepts
  • Introduction to DMAIC

10:30 – 11:00 Morning Tea

11:00 – 12:30 Module XI: Six Sigma (ctd.)

11.2 DMAIC Simulation Study

  • Simulation
  • Define Phase
  • Measure Phase

12:30 – 13:30 Lunch

13:30 – 15:00 Module XI: Six Sigma (ctd.)

11.2 DMAIC Simulation Study (ctd.)

  • Analyse Phase
  • Improve Phase
  • Control Phase

15:00 – 15:30 Afternoon Tea

15:30 – 17:00 Module XI: Six Sigma (ctd.)

11.3 Case Studies

  • Best Practices
  • Potential and Pitfalls

11.4 Discussion

  • Six Sigma and BPM

End of Day 12

.