The price for the delivery of the training seminar in Business Process Management will be AUS$ 600 plus GST per head and day. It is required that we have at least five participants.

We will offer discounted rates for:

• 13-15 (AUS$ 7,500 plus GST per day)
• 18-20 participants (AUS$ 10,500 plus GST per day).

Seminars can be repeated to allow for more participants. Special arrangements can be negotiated upon request.

Training seminars are usually run as one-day workshops (9.00am-5.00pm). Delivery modes can be negotiated with the client, with a potential mode of delivery being once a week over a period of up to six months. QUT will invoice the client after the successful completion of the seminar. This fee includes all course material, assignments and comprehensive feedback to all submitted assignments. Teaching case studies based on the client’s current business operations can be negotiated upon request and entail extra fees.

If five business days before the agreed delivery date of the course, there are less than five delegates who have registered to the course, QUT reserves the right to cancel the course and the consultancy agreement would be void. Cancellation of a registration to the course is not permitted but a delegate who has registered to the course may be replaced by another delegate.

We assume that all work has to be conducted at the client’s premises, with all facilities (including catering) provided by the client. Travel expenses and any requested additional work will be invoiced in addition to the amount quoted above. Otherwise, QUT is in a position to host this seminar, in which case QUT will organise the facilities and charge an additional AUS$ 60 plus GST per day and head for catering.

Generally, courses will not be specific in terms of modelling tools but will rely on whiteboard and paper. On request, features of business process management tool suites, such as ARIS, Visio, System Architect, will be incorporated into the course where applicable.

A detailed evaluation of the unit contents and instructors by the participants will be conducted at the end of the training course. After each day, we will seek feedback from a nominated client contact. All evaluation results will be consolidated and shared with the client.

QUT will provide all registered and attending participants on BPM seminars with the lecture notes and related materials in PDF-format required for the seminar for their own use during and after the seminar within the contract price for this Agreement. These notes are not for third party use and are copyright to QUT. QUT grants to the customer a royalty free, non-exclusive licence to use the deliverables in its business operation. The licence expires at the end of one calendar year from the date of the start of the first seminar. This annual licence is renewable by QUT at its sole discretion on written request from the customer.

Certification

All participants who attend all days of a training course will receive an attendance certificate designed and signed by QUT after successful completion of the course. There is the option to work on assignments including a comprehensive case study and/or final exam, upon completion of which a QUT certificate will be handed out that refers to ‘successful participation’. Upon request, there is also the option of obtaining academic credit chargeable towards undergraduate and postgraduate QUT study courses. This option has to be combined with formal enrolment at QUT, with which additional costs are associated, and which is subject to eligibility of the participants.

Assistance required from the client:

• Nominate an authorised officer to facilitate effective communication with QUT;
• Provide necessary resources and access to personnel to support the project; and
• Provide the required facilities for the training course in terms of room, white board, sufficient laptops (including MS Visio) for every participant (where applicable and requested), etc.
• Organise catering for all participants including the instructors.
• Manage the process of identifying and inviting appropriate participants to this course.
• Send a list of delegates who will attend the course at least five business days prior to the start of this course.